DECISION-SUPPORT FOR MESSY PROBLEMS

被引：6
|
作者：
WAGNER, C
机构：
[1] Department of Information and Operations Management, School of Business Administration, University of Southern California, Los Angeles
来源：
INFORMATION & MANAGEMENT | 1995年 / 28卷 / 06期
关键词：
DECISION SUPPORT SYSTEM; DOMAIN KNOWLEDGE; EXPERTISE; EXPERT SYSTEM; PROBLEM SOLVING; PROBLEM STRUCTURE;
D O I：
10.1016/0378-7206(94)00052-K
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Problems that are non-quantitative and not bound to a narrow knowledge domain have been served unsatisfactorily by decision support and expert systems. Alternative techniques that address this type of problem are explained here using two key concepts: problem type dependent process support and domain related knowledge. Process support refers to the program steps and the data items useful in finding the solution. Domain related knowledge is knowledge drawn from a specific domain, yet through abstraction applicable to a wider range of problems. Results of preliminary empirical analyses suggest that both concepts are useful.
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页码：393 / 403
页数：11
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