The Results of Nurses' Increasing Emotional Intelligence and Resilience

Resilience is people's ability to pull themselves together before difficult life experiences or their ability to cope with crises or disasters successfully. It is particularly important for nurses to improve their resilience since they face many traumatic situations in their stressful professional lives. It is important to identify the risks that affect resilience to be able to improve it and be informed about protective factors. Resilience interacts with emotional intelligence, one of its protective factors. The results of this interaction are the improvement of professional nursing approaches and the profession itself, professional patient care and patient satisfaction, reduced burnout and resignations, and increased professional and life satisfaction. The improvement of emotional intelligence skills is important since it increases nurses' individual and social resilience and improves their professional and life outcomes. This literature review explains nurses' resilience and the importance of emotional intelligence skills in improving resilience, the interaction between emotional intelligence skills and resilience, the professional results of this interaction, emotional intelligence skills and the factors that affect resilience.