Measuring intellectual capital using fuzzy analytic hierarchy process

In this era of the knowledge-based economy, many enterprises employ intellectual capital to create their core competences. However, it is difficult to measure the contribution and value of intellectual capital. Most of the previous studies only proposed indicators for evaluating it. In order to objectively measure the value of a corporation's intellectual capital, an evaluation process using fuzzy Analytic Hierarchy Process (fuzzy AHP) is proposed in this study. The intellectual capital of four high-technology companies in Taiwan is evaluated and discussed. The empirical results show that the intellectual capital of the corporations can be reasonably evaluated by this proposed method. Managerial implications are then discussed.