Health Professionals Facing Burnout: What Do We Know about Nursing Managers?

被引:19
|
作者
Heeb, Jean-Luc [1 ]
Haberey-Knuessi, Veronique [2 ]
机构
[1] Univ Appl Sci Western Switzerland, Haute Ecole Fribourgeoise Travail Social, Rue Jean Prouve 10, CH-1762 Givisiez, Switzerland
[2] Univ Appl Sci Western Switzerland, Haute Ecole Sante ARC, CH-2000 Neuchatel, Switzerland
基金
瑞士国家科学基金会;
关键词
D O I
10.1155/2014/681814
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Objective. To address the degree of burnout in nursing managers in hospitals of Western Switzerland, including comparison with medical managers, and its relationship with personal, work-related, and organizational characteristics. Methods. Statistical analysis of the scores of the Maslach Burnout Inventory-Human Services Survey from 257 nursing managers who answered a standardized electronic questionnaire. Results. Nursing managers showed a lowdegree of burnout, whichwas similar to that ofmedical managers. Most of them had a low level of emotional exhaustion and a low level of depersonalization, while personal accomplishment was contrasted. Only 2.3% had a high degree of burnout. These findings challenge the hypothesis of high stress being associated with high burnout, as nursing managers can be supposed to have a highly demanding job due to their intermediary position within the hospital hierarchy. Variations of burnout by personal, work-related, and organizational characteristics mainly concerned emotional exhaustion. Conclusion. Though nursingmanagers face a highly demanding job, theymay benefit fromresources (including coping strategies and empowerment) which help counterbalance job stress. Unequal distribution of resources may play a central role when facing burnout.
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页数:7
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