AN INSTRUMENT FOR MEASURING THE CRITICAL FACTORS OF QUALITY MANAGEMENT

被引:984
|
作者
SARAPH, JV [1 ]
BENSON, PG [1 ]
SCHROEDER, RG [1 ]
机构
[1] UNIV MINNESOTA, CURTIS C CARLSON SCH MANAGEMENT, DEPT INFORMAT & DECIS SCI, MINNEAPOLIS, MN 55455 USA
关键词
D O I
10.1111/j.1540-5915.1989.tb01421.x
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
引用
收藏
页码:810 / 829
页数:20
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