AN INSTRUMENT FOR MEASURING THE CRITICAL FACTORS OF QUALITY MANAGEMENT

被引：984
|
作者：
SARAPH, JV [1 ]
BENSON, PG [1 ]
SCHROEDER, RG [1 ]
机构：
[1] UNIV MINNESOTA, CURTIS C CARLSON SCH MANAGEMENT, DEPT INFORMAT & DECIS SCI, MINNEAPOLIS, MN 55455 USA
来源：
DECISION SCIENCES | 1989年 / 20卷 / 04期
关键词：
D O I：
10.1111/j.1540-5915.1989.tb01421.x
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
引用
收藏
页码：810 / 829
页数：20
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