Pairing of intelligent design concept method and Kano model for product development

被引：2
|
作者：
Kumar, P. S. Senthil [1 ,2 ]
Balasubramanian, S. [1 ,3 ]
Suresh, R. K. [1 ]
机构：
[1] Sri Ramakrishna Inst Technol, Coimbatore, Tamil Nadu, India
[2] Kalignar Karunanidhi Inst Technol, Mech Engn Dept, Coimbatore, Tamil Nadu, India
[3] Rathinam Inst Technol, Coimbatore, Tamil Nadu, India
来源：
AUSTRALIAN JOURNAL OF MECHANICAL ENGINEERING | 2012年 / 10卷 / 02期
关键词：
Customer Kano science; automobile; CS-IDCM; need model; Likerts scale; concept car;
D O I：
10.7158/M11-747.2012.10.2
中图分类号：
TH [机械、仪表工业];
学科分类号：
0802 ;
摘要：
The deployment of scientific approach to customers' voice by means of customer science to achieve a good product development process. This model means implementing Customer Kano Model for turning the design perception into a precise knowledge as more creative activities from the hidden knowledge of designing using statistical science. The model has been applied to product design process and the results obtained are shown. An application of Kano CAGE model has further given the option of customer centric evaluations and which leads to an optimum product development process. A concept is arrived at and importance is given to Kano model.
引用
收藏
页码：91 / 99
页数：9
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