PATIENT SATISFACTION SURVEYS - AN OPPORTUNITY FOR TOTAL QUALITY IMPROVEMENT

被引：0
|
作者：
NELSON, CW [1 ]
NIEDERBERGER, J [1 ]
机构：
[1] HARVARD COMMUNITY HLTH PLAN,QUAL REV,BOSTON,MA
来源：
HOSPITAL & HEALTH SERVICES ADMINISTRATION | 1990年 / 35卷 / 03期
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D O I：
暂无
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
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页码：409 / 427
页数：19
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