MEETING CUSTOMER NEEDS - SMITH,I

被引：1
|
作者：
WOOD, RC
机构：
来源：
SERVICE INDUSTRIES JOURNAL | 1994年 / 14卷 / 04期
关键词：
D O I：
10.1080/02642069400000060
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
引用
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页码：590 / 591
页数：2
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