MEETING CUSTOMER NEEDS - SMITH,I

被引：1

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作者：

WOOD, RC

机构：

来源：

SERVICE INDUSTRIES JOURNAL | 1994年 / 14卷 / 04期

关键词：

D O I：

10.1080/02642069400000060

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

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页码：590 / 591

页数：2

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