How does organizational trust benefit work performance?

被引：10

作者：

Li Ning ^{[1
]}

Yan Jin ^{[1
]}

Jin Mingxuan ^{[2
]}

机构：

[1] Zhejiang Univ, Sch Management, Hangzhou 310058, Zhejiang, Peoples R China

[2] Zhejiang Univ, Dept Psychol, Hangzhou 310028, Zhejiang, Peoples R China

来源：

FRONTIERS OF BUSINESS RESEARCH IN CHINA | 2007年 / 1卷 / 04期

基金：

中国国家自然科学基金;

关键词：

organizational trust; trust in top manager; trust in immediate superior; trust in co-workers; work performance;

D O I：

10.1007/s11782-007-0035-7

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

We studies the relationship between organizational trust and work performance through questionnaire method. By establishing six nested models and two non-nested models and comparing them with the hypotheses model, we find that an employee's trust in his/her immediate superior, co-workers, and the top manager all exert positive influences upon his/her work performance and these influences are independent and supplementary to one another. We also discuss the complex effects of an individual's perception of different organizational members upon their behaviors. It is found that the influence of an employee's trust in top manager upon individuals' job performance is partially mediated by his/her trust in immediate superiors.

引用

页码：622 / 637

页数：16

共 50 条

[41] How expected benefit and trust influence knowledge sharing
Kuo, Tsung-Hsien
INDUSTRIAL MANAGEMENT & DATA SYSTEMS, 2013, 113 (04) : 506 - 522
[42] How to achieve organizational trust within an accounting department
Smith, Gene
MANAGERIAL AUDITING JOURNAL, 2005, 20 (05) : 520 - +
[43] How much is trust: The cost and benefit of ridesharing with friends
Wang, Yaoli
Winter, Stephan
Ronald, Nicole
COMPUTERS ENVIRONMENT AND URBAN SYSTEMS, 2017, 65 : 103 - 112
[44] The impact of organizational trust on the performance of police departments
Adriana Kraig
Ernest R. Harrison
Paul J. Zak
SN Social Sciences, 1 (12):
[45] LEADERSHIP, TRUST AND ORGANIZATIONAL PERFORMANCE IN THE PUBLIC SECTOR
Asencio, Hugo
TRANSYLVANIAN REVIEW OF ADMINISTRATIVE SCIENCES, 2016, : 5 - 22
[46] Linking organizational trust and performance through ambidexterity
Chams-Anturi, Odette
Moreno-Luzon, Maria D.
Escorcia-Caballero, Juan P.
PERSONNEL REVIEW, 2020, 49 (04) : 956 - 973
[47] How organizational trust impacts organizational citizenship behavior: Organizational identification and employee loyalty as mediators
Dai, Yuping
Tang, Yuk Ming
Chen, Weinian
Hou, Jie
FRONTIERS IN PSYCHOLOGY, 2022, 13
[48] Does Organizational Justice in Performance Appraisal System Affect Work Performance? Evidence from an Emerging Market
Warokka, Ari
Gallato, Cristina G.
Moorthy, Thamendren
INNOVATION AND SUSTAINABLE COMPETITIVE ADVANTAGE: FROM REGIONAL DEVELOPMENT TO WORLD ECONOMIES, VOLS 1-5, 2012, : 2292 - +
[49] The Role of Organizational Control Systems in Employees' Organizational Trust and Performance Outcomes
Verburg, Robert M.
Nienaber, Ann-Marie
Searle, Rosalind H.
Weibel, Antoinette
Den Hartog, Deanne N.
Rupp, Deborah E.
GROUP & ORGANIZATION MANAGEMENT, 2018, 43 (02) : 179 - 206
[50] Mother infant therapy: Does it work? How does it work?
Williams, AS
INFANT MENTAL HEALTH JOURNAL, 2000, 21 (4-5) : 403 - 403

← 1 2 3 4 5 →