How does organizational trust benefit work performance?

被引:10
|
作者
Li Ning [1 ]
Yan Jin [1 ]
Jin Mingxuan [2 ]
机构
[1] Zhejiang Univ, Sch Management, Hangzhou 310058, Zhejiang, Peoples R China
[2] Zhejiang Univ, Dept Psychol, Hangzhou 310028, Zhejiang, Peoples R China
基金
中国国家自然科学基金;
关键词
organizational trust; trust in top manager; trust in immediate superior; trust in co-workers; work performance;
D O I
10.1007/s11782-007-0035-7
中图分类号
F [经济];
学科分类号
02 ;
摘要
We studies the relationship between organizational trust and work performance through questionnaire method. By establishing six nested models and two non-nested models and comparing them with the hypotheses model, we find that an employee's trust in his/her immediate superior, co-workers, and the top manager all exert positive influences upon his/her work performance and these influences are independent and supplementary to one another. We also discuss the complex effects of an individual's perception of different organizational members upon their behaviors. It is found that the influence of an employee's trust in top manager upon individuals' job performance is partially mediated by his/her trust in immediate superiors.
引用
收藏
页码:622 / 637
页数:16
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