LEAN SERVICE AND SUPERVISION

被引：0
|
作者：
SCHWENDENWEIN, J [1 ]
机构：
[1] UNIV GESAMTHSCH KASSEL,FB 04,D-34127 KASSEL,GERMANY
来源：
GRUPPENDYNAMIK-ZEITSCHRIFT FUR ANGEWANDTE SOZIALPSYCHOLOGIE | 1995年 / 26卷 / 03期
关键词：
D O I：
暂无
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
How can supervision support the implementation of Lean-Service-Principles in organizations? The article discusses the challenges LS offers at the level of employes, management, interactional- and team-structures as well as of organisation. It shows specific qualities of supervision as applied to relevant problem areas together with its abiliy to cope with LS-requirements. Supervision itself ist highlighted as a lean process that can not only professionalize, but also relieve, integrate and increase organizational flexibility.
引用
收藏
页码：359 / 372
页数：14
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