共 50 条
- [42] Customer Churn Prediction for Telecom Services 2012 IEEE 36TH ANNUAL COMPUTER SOFTWARE AND APPLICATIONS CONFERENCE (COMPSAC), 2012, : 358 - +
- [44] DIGITAL CUSTOMER EXPERIENCE IN FINANCIAL SERVICES 8TH INTERNATIONAL SCIENTIFIC CONFERENCE IFRS: GLOBAL RULES AND LOCAL USE - BEYOND THE NUMBERS, 2020, : 103 - 116
- [45] The role of customer engagement in travel services JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2020, 29 (07): : 899 - 911
- [48] Written communication for customer satisfaction services REVISTA DE INVESTIGACION LINGUISTICA, 2015, 18 : 129 - 162