DELIVERING SKILLS OF SIMULATION OF LOGISTIC PROCESSES

Nowadays in era of globalization, logistics has become one of the generators of the customer value added. The deconcentration of demand and supply, growing customer requirements lead to increased logistics costs, which leads to lowering the sales margin or increasing prices. It is therefore necessary to improve logistics processes. Simulation is a efficient tool of improving logistics processes. Delivering of logistics processes simulation skills cannot be limited only to the learning of using a simulation software. It is necessary to develop a comprehensive model of education in the improvement of logistics processes using simulation methods. Authors in paper present such comprehensive model.