QUALITY ASSESSMENT IN HIGHER EDUCATION: ARE RUSSIAN UNIVERSITIES FOCUSED ON THE EDUCATIONAL NEEDS OF STUDENTS?

被引：0

作者：

Trapitsin, Sergey ^{[1
]}

Krokinskaya, Olga ^{[2
]}

Timchenko, Victor ^{[1
]}

机构：

[1] Herzen State Pedag Univ, Inst Econ & Management, Educ Management & HRM Dept, St Petersburg, Russia

[2] Herzen State Pedag Univ, Social Sci Fac, St Petersburg, Russia

来源：

INTERNATIONAL JOURNAL FOR QUALITY RESEARCH | 2015年 / 9卷 / 02期

关键词：

quality of education; quality assurance; sociology of education; customer feedback; customer satisfaction assessment; student voice;

D O I：

暂无

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

The article touches on the issue of meeting the students' educational needs as a crucial point in the quality of education improvement. The main consumers of educational services are students whose perceptions of the educational quality is analysed. According to the research the primary attention of the administration have be paid to the dissatisfaction of the consumer and only then to ensure the satisfaction. The focus on the factors causing negative evaluation and dissatisfaction of students, using tactics quick fix ("quick patch") is recommended.

引用

页码：339 / 354

页数：16

共 50 条

[21] Assessment of the European Higher Education Area of university students by educational level
Pegalajar Palomino, Maria del Carmen
Perez Navio, Eufrasio
Colmenero Ruiz, Maria Jesus
[J]. INNOVACION EDUCATIVA-MEXICO, 2013, 13 (61): : 66 - 84
[22] Analysis of educational websites in higher education: content analysis and students' assessment
Mirete, Ana B.
Alberto Garcia-Sanchez, Francisco
Maquilon, Javier J.
[J]. REVISTA INTERUNIVERSITARIA DE FORMACION DEL PROFESORADO-RIFOP, 2014, (79): : 95 - 114
[23] Higher education quality assessment model: towards achieving educational quality standard
Noaman, Amin Y.
Ragab, Abdul Hamid M.
Madbouly, Ayman I.
Khedra, Ahmed M.
Fayoumi, Ayman G.
[J]. STUDIES IN HIGHER EDUCATION, 2017, 42 (01) : 23 - 46
[24] In Regards to Higher Education Strategy, Assessment of Educational Activities in Public Universities: The Case of Turkey
Cevher, Ezgi
Yuksel, Hasan
[J]. EURASIAN JOURNAL OF EDUCATIONAL RESEARCH, 2015, (61): : 237 - 256
[25] UFRR AND THE PROGRAM INCLUDE: a partnership in the inclusion of students with Special Educational Needs in higher education
Silva, Gutemberg de Vilhena
[J]. REVISTA ACTA GEOGRAFICA, 2008, 2 (04): : 7 - 15
[26] AGE INEQUALITY IN EDUCATIONAL-OPPORTUNITY - NEEDS OF ADULT STUDENTS IN HIGHER-EDUCATION
PARELIUS, AP
[J]. ADULT EDUCATION, 1979, 29 (03): : 180 - 193
[27] What are the issues about the inclusion of students with special educational needs in French higher education?
Sivilotti, Lucas
[J]. ALTER-EUROPEAN JOURNAL OF DISABILITY RESEARCH, 2020, 14 (03) : 189 - 201
[28] PROMOTING THE NONLINEAR MODEL OF HIGHER EDUCATION IN RUSSIAN UNIVERSITIES
Pevnaya, Maria, V
Shuklina, E. A.
[J]. 9TH INTERNATIONAL CONFERENCE ON EDUCATION AND EDUCATIONAL PSYCHOLOGY (ICEEPSY 2018), 2019, 53 : 678 - 686
[29] FOREIGN STUDENTS IN RUSSIAN UNIVERSITIES: MOTIVATION, EDUCATIONAL ISSUES AND PROSPECTS OF.HINO-RUSSIAN EDUCATIONAL COOPERATION
Zhao, Dan
Gavrilov, Pavel S.
Luev, Azamat X.
Aslanov, Yakov A.
Kartashevich, Ekaterina V.
[J]. REVISTA ON LINE DE POLITICA E GESTAO EDUCACIONAL, 2021, 25 : 3766 - 3783
[30] The presence of several students with special educational needs in inclusive education and the functioning of students with special educational needs
Ruijs, Nienke
Peetsma, Thea
van der Veen, Ineke
[J]. EDUCATIONAL REVIEW, 2010, 62 (01) : 1 - 37

← 1 2 3 4 5 →