Service innovation and internationalization in SMEs: Implications for growth and performance

被引:12
|
作者
Kunttu, Anna [1 ]
Torkkeli, Lasse [1 ]
机构
[1] Lappeenranta Univ Technol, Sch Business, Skinnarilankatu 34,POB 20, Lappeenranta 53851, Finland
关键词
service innovation; innovation management; international performance; business growth;
D O I
10.5771/0935-9915-2015-2-83
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
We investigate the relationship between the management of innovations and internationalization among small- and medium-sized enterprises (SMEs). The literature has yielded mixed results on how innovation impacts internationalization and performance of SMEs, while simultaneously neglecting the role of service innovations (SI), in particular. Thus, using a sample of 104 Finnish SMEs, we examine how engaging in SI impacts their growth, international performance and international expansion. We find that engaging in SI has a positive relationship with international performance, but not with the growth or degree of internationalization (DOI) among the companies. We then discuss the implications on innovation management and corporate strategy.
引用
收藏
页码:83 / 100
页数:18
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