Perceived benefits, perceived risk, and trust Influences on consumers' group buying behaviour

被引:106
|
作者
Liu, Matthew Tingchi [1 ]
Brock, James L. [2 ]
Shi, Gui Cheng [3 ]
Chu, Rongwei [4 ]
Tseng, Ting-Hsiang [5 ]
机构
[1] Univ Macau, Fac Business Adm, Dept Mkt, Taipa, Macao, Peoples R China
[2] Pacif Lutheran Univ, Sch Business, Tacoma, WA USA
[3] Macau Univ Sci & Technol, Fac Management & Adm, Dept Mkt, Taipa, Macao, Peoples R China
[4] Fudan Univ, Sch Management, Shanghai, Peoples R China
[5] Feng Chia Univ, Dept Int Trade, Taichung, Taiwan
关键词
China; Consumer behaviour; Group behaviour; Electronic commerce; Group buying behaviour; Online; Chinese consumers; Perceived benefit; Perceived risk; Trust to initiator; Attitude; Purchase intention;
D O I
10.1108/13555851311314031
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this paper is to investigate how perceived benefits, perceived risk, and trust influence Chinese consumers' online group buying organized by institutional initiators. Design/methodology/approach - In total, 578 valid samples were collected via an online survey. Multiple regressions were used to test the research model. Findings - The results show that three perceived benefits (price benefit, convenience benefit, and recreational benefit) and three factors that together represent trust of the initiator (perceived reputation, structural assurance, and website trustworthiness) significantly positively influence consumers' attitudes toward online group buying. Originality/value - This study is the first one to specifically focus on how perceived benefits and perceived risks influence consumers' attitudes toward online group buying.
引用
收藏
页码:225 / 248
页数:24
相关论文
共 50 条
  • [21] Whether Perceived Risk Influences Consumers'Multi-Channel Shopping Behavior?
    Zhang, Guangling
    Yang, Lin
    He, Muyang
    NINTH WUHAN INTERNATIONAL CONFERENCE ON E-BUSINESS, VOLS I-III, 2010, : 598 - 605
  • [22] PERCEIVED RISK, DREAD, AND BENEFITS
    GREGORY, R
    MENDELSOHN, R
    RISK ANALYSIS, 1993, 13 (03) : 259 - 264
  • [23] UK consumers' perceived risk of buying products from emerging economies: A moderated mediation model
    Wang, Weiyue
    He, Hongwei
    Sahadev, Sunil
    Song, Wei
    JOURNAL OF CONSUMER BEHAVIOUR, 2018, 17 (03) : 326 - 339
  • [24] Online Risk Control Mechanisms, Perceived Risk, Trust and Consumers' Behavioral Intention for Price Errors
    Wang, Yu-Hui
    Liu, Yi-Cheng
    2012 6TH INTERNATIONAL CONFERENCE ON NEW TRENDS IN INFORMATION SCIENCE, SERVICE SCIENCE AND DATA MINING (ISSDM2012), 2012, : 743 - 748
  • [25] Perceived Income Inequality, Trust, and Consumers' Ethical Judgments
    Chowdhury, Rafi M. M. I.
    JOURNAL OF MACROMARKETING, 2023, 43 (04) : 476 - 493
  • [26] How perceived risk affects online buying
    San Martin, Sonia
    Camarero, Carmen
    ONLINE INFORMATION REVIEW, 2009, 33 (04) : 629 - 654
  • [27] Risk Sources and Their Influences on Consumers' Purchase Intention: A Research on Online Catering Group Buying
    Wang, S. H.
    Chen, Y. W.
    Chen, X.
    2013 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM 2013), 2013, : 621 - 625
  • [28] Study on the steady state of the propagation model of consumers' perceived service quality in the community group-buying
    Li, Jianfei
    Li, Bei
    Shen, Yang
    Tang, Kun
    JOURNAL OF RETAILING AND CONSUMER SERVICES, 2022, 65
  • [29] MODELLING THE INFLUENCES OF ONLINE SOCIAL NETWORKS ON CONSUMERS' BUYING BEHAVIOUR
    Cetina, Iuliana
    Dumitrescu, Luigi
    Fuciu, Mircea
    Orzan, Gheorghe
    Stoicescu, Cristina
    ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, 2018, 52 (02): : 5 - 20
  • [30] Influence of Perceived Benefits and Risks on Consumers' Perceived Value in Online Shopping: An Empirical Study
    Patro, Chandra Sekhar
    INTERNATIONAL JOURNAL OF APPLIED BEHAVIORAL ECONOMICS, 2019, 8 (03) : 12 - 36