Investigating the relationship between control factors and innovation performance in Isfahan Steel Company

被引:4
|
作者
Shahin, Arash [1 ]
Zeinali, Zahra [2 ]
机构
[1] Univ Isfahan, Dept Management, 1-242 Saeb Ave, Esfahan 8184813713, Iran
[2] Univ Isfahan, Dept Management, Unit 6, Esfahan 8184693161, Iran
关键词
innovation; learning; total quality management; TQM; performance; factors; house of quality; HoQ;
D O I
10.1504/IJIL.2013.054810
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The aim of this paper is to investigate the relationship of innovation control factors such as total quality management (TQM) with innovation performance in a manufacturing company. For this purpose, a survey-based investigation has been conducted in Isfahan Steel Company, in which 63 managers and supervisors have participated. House of quality (HoQ) has been used for analysing the relationship between TQM and innovation performance. The findings imply that among TQM factors, continuous improvement and team working have the first and the last priorities, respectively regarding their major influences on innovation performance.
引用
收藏
页码:1 / 18
页数:18
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