Mediation in conflicts: challenges in the on-going education of elementary school teachers

The on-going training process of Cuban elementary school teachers constitutes one of the highest priorities of the Ministry of Higher Education in the country, in harmony with the deep economic and sociocultural changes and growing demands, whose aim is to reach higher quality in the professional performance of these educational professionals. This paper presents an analysis of the need to incorporate the different theoretical concepts of mediation as a method to addressdiversity and the individuality of each student in order to enhance the outputs of education in the educational, family and community contexts. For the development of this research, theoretical and empirical methods were used such as observation, interviews, and surveys to teachers, document analysis and synthesis, inter alia.