The role of ambidextrous leadership and employee ambidexterity in enhancing service quality of care and creativity – a study of health professionals

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作者
Terje Slåtten
Barbara Rebecca Mutonyi
Anne Jørgensen Nordli
Gudbrand Lien
机构
[1] Inland Norway University of Applied Sciences,Inland School of Business and Social Science
[2] Kristiania University College,undefined
关键词
Ambidextrous leadership; Employee ambidexterity; Exploration; Exploitation; Service quality of care; Creativity; Health professionals; Home-care services;
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