Technological and Organizational Tools for Knowledge Management: In Search of Configurations

被引：0

作者：

Mariano Corso

Antonella Martini

Luisa Pellegrini

Emilio Paolucci

机构：

[1] University of Pisa,Department of Electrical Systems and Automation, Faculty of Engineering

[2] Polytechnic of Turin,Department of Operation and Business Management, Faculty of Engineering

来源：

Small Business Economics | 2003年 / 21卷

关键词：

Communication Technology; Knowledge Management; Industrial Organization; Life Quality; Product Innovation;

D O I：

暂无

中图分类号：

学科分类号：

摘要：

Knowledge Management (KM) is becoming a growing concern in management research and practice because of its role in determining firm innovation capability and in enhancing working life quality of knowledge workers. This requires, even for Small and Medium Enterprises (SMEs) the creation of a sustainable work organization in terms of configuration of organizational and Information and Communication Technology (ICT) tools. With a particular emphasis in the area of Product Innovation (PI) and on the basis of a survey on 127 Italian SMEs, this paper aims at analysing the emergent technological and organizational approaches to managing knowledge in the PI process. Three different KM Configurations emerge: the `technical', the `relational' and the `advanced' approach.

引用

页码：397 / 408

页数：11

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