A Performance Measurement Tool for Cancer Patient Information and Satisfaction

被引:0
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作者
Margaret I. Fitch
Alison McAndrew
机构
[1] Odette Cancer Centre,
[2] Sunnybrook Health Sciences Centre,undefined
来源
关键词
Cancer patient information; Indicator measurement; Psychometric evaluation;
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学科分类号
摘要
Cancer programs need to monitor their performance related to providing patient information. A new measurement tool was designed to gather indicator data concerning the importance of selected information topics and satisfaction with what information they had received. Based on a mixed sample of 540 cancer patients, the reliability of the importance and satisfaction scales were acceptable (Cronbach’s alpha 0.89 and 0.92, respectively). The newly designed Cancer Information Importance/Satisfaction Scale is a reliable measure and can be easily applied as a performance indicator.
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页码:612 / 618
页数:6
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