Inter-organizational governance and trilateral trust building: a case study of crowdsourcing-based open innovation in China

被引:0
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作者
Wenbo Guo
Jing Betty Feng
Brad McKenna
Pengzhu Zhang
机构
[1] Xi’an Jiaotong University,
[2] Farmingdale State College (SUNY),undefined
[3] University of East Anglia,undefined
[4] Shanghai Jiaotong University,undefined
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关键词
Chinese context; Crowdsourcing; Open innovation; R&D; Trust;
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摘要
In a case study of a Chinese crowdsourcing intermediary, we explore the impact of inter-organizational governance on trilateral trust-building. We show that formal control and relational governance mechanisms are essential for swift and knowledge-based trust in R&D crowdsourcing. The case also indicates that Chinese businesses continue to use guanxi (informal personal connections) as a relational and contingent mechanism to maintain affect-based trust, but guanxi is shown to inhibit the growth of Internet-based crowdsourcing for open innovation in China.
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页码:187 / 207
页数:20
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