A Study of Job Satisfaction, Job Stress and Quality of Life in Auxiliary Health Care Workers of a Public Tertiary General Hospital

Stress is a contributing factor to job stress, lack of satisfaction at work and poor quality of life. Job stress and job satisfaction are interlinked in most organizational settings. The present study aimed to assess the quality of life, level of job stress and level of job satisfaction amongst hospital staff in a public tertiary general hospital. The sample consisted of 110 workers from the hospital across various departments and classes of work. The sample was administered the WHO Quality of Life questionnaire brief version, the Workplace Stress Scale and the Generic Job Satisfaction Scale. The sample was divided as per the department in which they worked and the type of work involved. The scores on various scales were statistically analyzed. It was observed that quality of life was highest amongst those working in psychiatry and the ICU settings. Job stress (p < 0.0001) and job satisfaction (p = 0.0469) was significantly greater amongst psychiatry and medicine department staff. Amongst various groups student nurses had higher QOL scores (p = 0.013) as well as lower job stress (p = 0.04) scores. Job stress (r = −0.4457) and job satisfaction (0.3797) were correlated negatively and positively to the scores on the QOL scales. It is essential that job stress be addressed in hospital staff as well as measures adopted to enhance job satisfaction which may in turn improve quality of life in this group. © 2017, Springer India Pvt. Ltd.