Yield management and perceptions of fairness in the hotel business

被引:1
|
作者
Aurelio G. Mauri
机构
[1] IULM University,Institute of Economics and Marketing
关键词
yield management; revenue management; perceived fairness; hotels;
D O I
10.1007/s12232-007-0015-4
中图分类号
学科分类号
摘要
For the last two decades “yield management” (also called “revenue management”) has been increasingly employed in the hospitality sector in order to improve the yield from hotel structures. What’s more, the focus is progressively more centred on the customer instead of the room inventory.
引用
收藏
页码:284 / 293
页数:9
相关论文
共 50 条
  • [21] Guests' perceptions of green hotel practices and management responses on TripAdvisor
    Lee, HyeRyeon
    Jai, Tun-Min
    Li, Xu
    [J]. JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY, 2016, 7 (02) : 182 - 199
  • [22] Role Congruity Theory: Perceptions of Fairness and Sexism in Sport Management
    Whisenant W.
    Lee D.L.
    Dees W.
    [J]. Public Organization Review, 2015, 15 (4) : 475 - 485
  • [23] The moderating role of familiarity in fairness perceptions of revenue management pricing
    Wirtz, Jochen
    Kimes, Sheryl E.
    [J]. JOURNAL OF SERVICE RESEARCH, 2007, 9 (03) : 229 - 240
  • [24] AN OVERVIEW OF REVENUE MANAGEMENT AND DYNAMIC PRICING MODELS IN HOTEL BUSINESS
    Bandalouski, Andrei M.
    Kovalyov, Mikhail Y.
    Pesch, Erwin
    Tarim, S. Armagan
    [J]. RAIRO-OPERATIONS RESEARCH, 2018, 52 (01) : 119 - 141
  • [25] The Use of Business Process Management in Hotel Direct Sales Improvement
    Chalupa, Stepan
    Petricek, Martin
    Ulrych, Zdenek
    [J]. TEM JOURNAL-TECHNOLOGY EDUCATION MANAGEMENT INFORMATICS, 2021, 10 (01): : 215 - 220
  • [26] BUSINESS STUDENTS PERCEPTIONS OF OCCUPATIONAL OPPORTUNITIES IN MANAGEMENT
    BURGOYNE, J
    ECCLES, T
    [J]. PERSONNEL REVIEW, 1975, 4 (01) : 55 - 57
  • [27] The essence of the hotel room in the hotel business - the hotel managers' perspective
    Lvov, Anatoly
    Komppula, Raija
    [J]. EUROPEAN JOURNAL OF TOURISM RESEARCH, 2024, 36
  • [28] Perceptions of pay fairness
    Yildiz, Nejdan
    [J]. PSYCHOLOGIST, 2016, 29 (07) : 494 - 494
  • [29] Religiosity and Fairness Perceptions
    Elgin, Ceyhun
    Gurdal, Mehmet Y.
    Yilmaz, Murat
    [J]. JOURNAL OF NEUROSCIENCE PSYCHOLOGY AND ECONOMICS, 2016, 9 (3-4) : 182 - 199
  • [30] DEPLOYING SELF-SERVICE TECHNOLOGY IN LUXURY HOTEL BRANDS: PERCEPTIONS OF BUSINESS TRAVELERS
    Kucukusta, Deniz
    Heung, Vincent C. S.
    Hui, Sandy
    [J]. JOURNAL OF TRAVEL & TOURISM MARKETING, 2014, 31 (01) : 55 - 70