The effect of port and container terminal characteristics on terminal performance

被引:0
|
作者
J Augusto Felício
Vítor Caldeirinha
Andreia Dionísio
机构
[1] School of Economics and Management,
[2] Technical University of Lisbon,undefined
[3] School of Economics and Management,undefined
[4] Centre of Studies and Management,undefined
[5] CEFAGE-UE,undefined
[6] Évora University (UE),undefined
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关键词
port characteristics; terminal performance; terminal organization; port location; inland accessibility; logistics integration;
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摘要
This study examines port and container terminal characteristics, and assesses how they affect performance. Little research has addressed the relationship between location, physical infrastructure (hard) and service (soft) characteristics, and container terminal performance. The present study fills this research gap. Performance is explained using a holistic perspective involving multivariate factors. A questionnaire sent to 12 container terminals in Portugal and Spain yielded 122 responses. Structural equation modelling confirmed the influence of port and terminal characteristics on container terminal performance. Performance was measured in terms of efficiency, activity and customer satisfaction. Five main characteristics were found to influence container terminal performance: regional and continental location, sea and land access, maritime shipping services, dynamism of port authorities, and terminal organization and logistics integration.
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页码:493 / 514
页数:21
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