Interaction effects between supply chain capabilities and information technology on firm performance

Information technology (IT) has been viewed as a source of strategic and tactic forces that improve supply chain management. Previous studies, however, do not necessarily agree on effects of IT-driven supply chain capabilities on firm performance. To better evaluate the contribution of supply chain and IT toward firm performance, we propose a research model that emphasizes the interaction effects between supply chain and IT on firm performance. It is because we conjecture the existence of the synergy effects between supply chain management and IT functions. The proposed model is tested with survey data collected from manufacturing firms’ supply chain managers. The results verify significant moderation effects of IT characteristics on the relationship between supply chain capabilities and firm performance.