The Role of Self-Esteem and Social Influences in Aggressive Reactions to Interactional Injustice

Two experiments were conducted to examine the potential negative consequences an organization may face in response to perceptions of interactional injustice. Study 1 found that one potentially negative reaction to perceived injustice can be intended retaliation. In addition, study 1 found that individuals with high self-esteem are most likely to respond negatively to a perceived injustice by indicating that they plan to engage in a retaliatory response. Study 2 explored the effects of one’s situation on intended retaliation behavior. The results again indicate that perceptions of interactional injustice are strongly related to intended retaliation behavior. In addition, the study demonstrates that one’s group can have a significant influence on the perceptions of injustice and one’s subsequent reactions to these injustices.