The effectiveness of entrepreneurial firm's knowledge acquisition from a business incubator

This cross-cultural research project, involving the United States and Finland, explored how the entrepreneurial firm's acquisition of business processes' knowledge from interaction with incubator management positively impacts on new product development, increased technical competence, enhanced reputation and lower costs of sales to customers. In a sample of 52 firms, the study's methodology depended on single response, self-reported data. The findings suggest that the sole knowledge benefits gained by the firm, from the incubator relationship, is a perception of enhanced reputation. Also, incubator managers should focus more on assisting new technology based firms with growing the venture in the marketplace. © Springer Science + Business Media, LLC 2006.