Social Customer Relationship Management (Social CRM)Application and Technology

被引：0
|
作者：
Rainer Alt
Olaf Reinhold
机构：
[1] University of Leipzig,Information Systems Institute
来源：
Business & Information Systems Engineering | 2012年 / 4卷
关键词：
Social Medium; Customer Relationship Management; Social Media Platform; Social Medium Data; Social Medium User;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
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页码：287 / 291
页数：4
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