Safety, efficiency and health-related quality of telephone triage conducted by general practitioners, nurses, or physicians in out-of-hours primary care: a quasi-experimental study using the Assessment of Quality in Telephone Triage (AQTT) to assess audio-recorded telephone calls

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作者
D. S. Graversen
M. B. Christensen
A. F. Pedersen
A. H. Carlsen
F. Bro
H. C. Christensen
C. H. Vestergaard
L. Huibers
机构
[1] Research Unit for General Practice,Department of Public Health
[2] Aarhus University,Department of Clinical Medicine
[3] Aarhus University,undefined
[4] Emergency Medical Services,undefined
[5] The National Clinical Databases (RKKP),undefined
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关键词
Triage; Telephone; After-hours care; Out-of-hours; Primary health care; General practitioners; Nurses; Safety; Efficiency; Quality of health care;
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  • [1] Safety, efficiency and health-related quality of telephone triage conducted by general practitioners, nurses, or physicians in out-of-hours primary care: a quasi-experimental study using the Assessment of Quality in Telephone Triage (AQTT) to assess audio-recorded telephone calls
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    [J]. BMC FAMILY PRACTICE, 2020, 21 (01)
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