Development and testing of the KERNset: an instrument to assess the quality of telephone triage in out-of-hours primary care services

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作者
Marleen Smits
Ellen Keizer
Paul Ram
Paul Giesen
机构
[1] Radboud University Medical Center,
[2] Radboud Institute for Health Sciences,undefined
[3] Scientific Center for Quality of Healthcare (IQ healthcare),undefined
[4] Maastricht University,undefined
[5] Faculty of Health Medicine and Life Sciences,undefined
关键词
Quality; Triage; Instrument; Primary care; After-hours;
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