Efficient managing of complex programs with project management services

In the following work, we analyse complex project management processes and propose understanding of project management tools as a service, both when speaking in software terms and management skills frames. Project management can be offered as a service in different forms. Companies specialized in project management may manage a project for the benefits of third party, using the client's technical knowledge and principles of work. Companies that want to manage their projects internally need project management training service and software solution with certain functionalities and characteristics. The solution must follow the company policies in regard to resources, time and cost management, collaboration etc. Due to companies' specifics, it is highly unlikely that an off-the-shelf solution is applicable everywhere. The service of customization of an existing tool or development of a system specifically for the company needs can be also considered a project management service. © Global Institute of Flexible Systems Management 2013.