Relationship Between Customer Satisfaction and Loyalty on the Internet

被引：0
|
作者：
José Alberto Castañeda
机构：
[1] Faculty of Business,
[2] University of Granada,undefined
来源：
Journal of Business and Psychology | 2011年 / 26卷
关键词：
Satisfaction; Loyalty; E-commerce; Trust; Involvement;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
引用
收藏
页码：371 / 383
页数：12
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