Mobility-as-a-Service (MaaS) Testbed as an Integrated Approach for New Mobility - A Living Lab Case Study in Singapore

Transportation plays a key role in our daily life. General public perception of freedom of mobility has been around ownership of private cars, resulting to traffic congestion and air pollution in many cities. In addition, with increasing demands for personalised transportation services, the traditional transport services provider are not able to cater to this demands citing challenges in market fragmentation, payment and integration technology. The jalan(2) app is an integrated Mobility-as-a-Service (MaaS) solution developed by NTU, JTC and SMRT, to improve commute experience by seamlessly integrating public and private transport services with next-generation transport options including autonomous vehicles, on-demand ride sharing and Personal Mobility Devices sharing. NTU as a Living Lab ecosystem, the jalan(2) app allow users to personalise their transport experience on NTU campus based on preference such as cost, time, transport modes or carbon footprint. The app will also crowd-sourced data for transportation modelling, smoothening of peak demand and predictive scheduling to improve NTU campus operation and supporting Singapore vision towards Car-lite.