FMEA - A Preventive Tool of Risks Assessment and Detection of Processes Failures

FMEA is an effective tool for improving of all processes in the firm. Improving of processes in IPO chain in the firm is a prerequisite for improving performance and obtaining of competitiveness advantages. The dynamic element of process improvement is quantitative and qualitative changes. The aim of the contribution is to highlight the importance of the FMEA method in the quality management system as part standard STN EN ISO 9001: 2016 - risk management. In this contribution we used analytical methods to determine the risks in the supply process in the firm, Ishikawa diagram, comparison analysis, graphical methods. RPN index in supply process was high RPN=144 in unprofessional approval of the material, what influenced complex production process in the firm, because customer orders have not been fulfilled. Corrective measures that have been implemented in the supply process have brought improvements to the RPN index to limited level RPN=80 in the firm and improvements in the manufacturing process complexly. The success of improvement depends on changes in all processes in the firm. Based on the analysis of risks in the supply process in the production firm using the FMEA method, we came to the following conclusions: The application of the FMEA method is appropriate for every business process in the IPO (input, process, and output) chain of the company, from entry to exit. Monitoring risks in business processes allows you to minimize failures and economic losses.