Intelligent decision support in logistics systems

The article outlines an approach that ensures the implementation of complex logistics technologies based on the coordination of transportation and cargo handling procedures in order to fulfill the delivery strategy "just in time" and "door to door". The most important factor ensuring the achievement of a high level of quality management of transport and technological processes is the formation and use of a relevant system of intelligent decision support, formed taking into account the achievements of new information technologies. The main classes of problems solved in the management of logistics systems are presented. It is noted that the system of intelligent decision-making support allows planning, management and control of the entire logistics process in real time, taking into account the requirement to minimize the various kinds of resources used. The main element of this system is the knowledge base containing formalized knowledge of the subject area. The multi-agent platform of the intelligent decision support system is presented; its use is shown when choosing complex logistics technologies. To illustrate the approach, a specific functional task for making a decision on the choice of a mode of transport based on the required delivery time of products was considered. The advantages of the system of intellectual support in the selection of effective complex logistics technologies were noted.