BPM and BI in SMEs: The role of BPM/BI alignment in organizational performance

被引：13

作者：

Bach, Mirjana Pejic ^{[1
]}

Vuksic, Vesna Bosilj ^{[1
]}

Vugec, Dalia Susa ^{[1
]}

Stjepic, Ana-Marija ^{[1
]}

机构：

[1] Univ Zagreb, Fac Econ & Business, Trg JF Kennedya 6, Zagreb 10000, Croatia

来源：

INTERNATIONAL JOURNAL OF ENGINEERING BUSINESS MANAGEMENT | 2019年 / 11卷

关键词：

Business process management; business intelligence; alignment; organizational performance; SMEs; literature review; cluster analysis; BUSINESS PROCESS MANAGEMENT; MEDIUM-SIZED ENTERPRISES; CRITICAL SUCCESS FACTORS; INTELLIGENCE SYSTEMS; PROCESS MATURITY; ADOPTION; IMPACT; IMPLEMENTATION; CONTEXT; MODEL;

D O I：

10.1177/1847979019874182

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Business intelligence (BI) and business process management (BPM) are widely implemented in various organizations. However, their impact on organizational performance strongly depends on their alignment. Previous research has focused mainly on large companies. Small and medium-sized enterprises (SMEs) also started to use BI and BPM in order to improve their performance. However, the research regarding this issue is scarce. The goal of the article is to examine the interrelationship of BI and BPM and their impact on organizational performance of SMEs. In order to attain this goal, a systematic literature review and a survey research on the sample of SMEs in Croatia and Slovenia have been conducted.

引用

页数：16

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