Using LEAN to Improve a Segment of Emergency Department Flow

被引：14

作者：

Vose, Courtney ^{[1
]}

Reichard, Christine ^{[1
]}

Pool, Susan ^{[2
]}

Snyder, Megan ^{[1
]}

Burmeister, David ^{[3
]}

机构：

[1] Lehigh Valley Hlth Network, Patient Care Serv, Allentown, PA USA

[2] Lehigh Valley Hlth Network, Care Continuum, Allentown, PA USA

[3] Lehigh Valley Hlth Network, Dept Emergency Med, Allentown, PA USA

来源：

JOURNAL OF NURSING ADMINISTRATION | 2014年 / 44卷 / 11期

关键词：

D O I：

10.1097/NNA.0000000000000098

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

Emergency department (ED) overcrowding is an organizational concern. This article describes how Toyota LEAN methods were used as a performance improvement framework to address ED overcrowding. This initiative also impacted "bolus of patients" or "batching" concerns, which occur when inpatient units receive an influx of patients from EDs and other areas at the same time. In addition to decreased incidence of overcrowding, the organization realized increased interprofessional collaboration.

引用

页码：558 / 563

页数：6

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