Design Matters! An Empirical Analysis of Online Deliberation on Different News Platforms

被引：57
|
作者：
Esau, Katharina [1 ]
Friess, Dennis [1 ]
Eilders, Christiane [1 ]
机构：
[1] Univ Dusseldorf, Dept Social Sci, Dusseldorf, Germany
来源：
POLICY AND INTERNET | 2017年 / 9卷 / 03期
关键词：
online deliberation; deliberative design; platform design; news websites; deliberative quality; PUBLIC DELIBERATION; DEMOCRACY; INTERNET; QUALITY; COMMUNICATION; DISCUSSIONS; INCIVILITY; PATTERNS; FEATURES; STORIES;
D O I：
10.1002/poi3.154
中图分类号：
G2 [信息与知识传播];
学科分类号：
05 ; 0503 ;
摘要：
Ever since the Internet has provided easy access to online discussion, advocates of deliberative democracy have hoped for an improved public sphere. This article investigates which particular platform features promote deliberative debate online. We assume that moderation, asynchronous discussion, a well-defined topic, and the availability of information enhance the level of deliberative quality of user comments. A comparison between different types of news platforms that differ in terms of design (a news forum, news websites, and Facebook news pages) shows that deliberation (measured as rationality, reciprocity, respect, and constructiveness) differs significantly between platforms. We find that the news forum yields the most rational and respectful debate. While user comments on news websites are only slightly less deliberative, Facebook comments perform poorly in terms of deliberative quality. However, comments left on news websites and on Facebook show particularly high levels of reciprocity among users.
引用
收藏
页码：321 / 342
页数：22
相关论文
共 50 条
  • [21] Popularity Bias in Online Dating Platforms: Theory and Empirical Evidence
    Celdir, Musa Eren
    Cho, Soo-Haeng
    Hwang, Elina H.
    [J]. M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT, 2024, 26 (02) : 537 - 553
  • [22] The market design and policy of online review platforms
    Edelman, Benjamin
    [J]. OXFORD REVIEW OF ECONOMIC POLICY, 2017, 33 (04) : 635 - 649
  • [23] Return of the regulatory state: A stakeholder analysis of Australia's Digital Platforms Inquiry and online news policy
    Flew, Terry
    Gillett, Rosalie
    Martin, Fiona
    Sunman, Lucy
    [J]. INFORMATION SOCIETY, 2021, 37 (02): : 128 - 145
  • [24] Whose feedback matters? Empirical evidence from online auctions
    Baranowski, Pawel
    Komor, Marcin
    Wojcik, Szymon
    [J]. APPLIED ECONOMICS LETTERS, 2018, 25 (17) : 1226 - 1229
  • [25] RELIABILITY OF SOCIAL MEDIA PLATFORMS AND ONLINE NEWS AS SOURCE OF INFORMATION FOR CONSUMERS
    Pop, Mihai Ionut
    Pelau, Corina
    Stanescu, Mihaela
    [J]. 2019 BASIQ INTERNATIONAL CONFERENCE: NEW TRENDS IN SUSTAINABLE BUSINESS AND CONSUMPTION, 2019, : 711 - 717
  • [26] Performance Analysis of Online Social Platforms
    Giovanidis, Anastasios
    Baynat, Bruno
    Vendeville, Antoine
    [J]. IEEE CONFERENCE ON COMPUTER COMMUNICATIONS (IEEE INFOCOM 2019), 2019, : 2413 - 2421
  • [27] Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms
    Kokkodis, Marios
    Lappas, Theodoros
    [J]. INFORMATION SYSTEMS RESEARCH, 2020, 31 (02) : 412 - 430
  • [28] The Use of Generative AI to Support Inclusivity and Design Deliberation for Online Instruction
    Stefaniak, Jill E.
    Moore, Stephanie L.
    [J]. ONLINE LEARNING, 2024, 28 (03):
  • [29] Matching Value and Market Design in Online Advertising Networks: An Empirical Analysis
    Wu, Chunhua
    [J]. MARKETING SCIENCE, 2015, 34 (06) : 906 - 921
  • [30] The faster or richer the response, the better performance? An empirical analysis of online healthcare platforms from a competitive perspective
    Ren, Haoyu
    Wang, Liuan
    Wu, Junjie
    [J]. DECISION SUPPORT SYSTEMS, 2024, 184
12345