Non-market strategies and building digital trust in sharing economy platforms

被引:17
|
作者
Ko, Guihan [1 ]
Amankwah-Amoah, Joseph [2 ]
Appiah, Gloria [3 ]
Larimo, Jorma [4 ]
机构
[1] Handong Global Univ, Sch Management & Econ, 558 Handong Ro, Pohang 37554, Gyeongbuk, South Korea
[2] Univ Kent, Kent Business Sch, Room SCL115, Canterbury ME4 4TE, Kent, England
[3] Univ Kent, Kent Business Sch, Room SCL104, Canterbury ME4 4TE, Kent, England
[4] Univ Vaasa, Sch Mkt & Commun Int Business, Wolffintie 34,Tervahovi B313, Vaasa 65200, Finland
关键词
Digital technology; Non-market strategies; Sharing economy; Trust; Digital trust; CORPORATE SOCIAL-RESPONSIBILITY; POLITICAL ACTIVITY; PERFORMANCE IMPLICATIONS; INTEGRATED STRATEGY; RELATIONAL TRUST; LEGITIMACY; MANAGEMENT; BUSINESS; CSR; ANTECEDENTS;
D O I
10.1016/j.intman.2021.100909
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Although research on non-market strategies and the sharing economy (SE) have grown exponentially, there remains limited insight on how actors in the sharing economy ecosystem engage in non-market activities to achieve their goals. In this paper, we develop and present digital trust building as a crucial building block of a successful sharing economy ecosystem. We develop a conceptual framework to highlight the non-market strategies that sharing economy platform providers (SEPPs) cultivate and leverage in order to build trust for enhanced performance among stakeholders.
引用
收藏
页数:15
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