共 50 条
- [31] A General Model for Service Quality Delivery Systems with Time Delays 2018 4TH INTERNATIONAL CONFERENCE ON INFORMATION MANAGEMENT (ICIM2018), 2018, : 175 - 178
- [34] Logistics service network design for time-critical delivery PRACTICE AND THEORY OF AUTOMATED TIMETABLING V, 2005, 3616 : 86 - 105
- [36] The impact of queuing time and control of service delivery on customer satisfaction DECISION SCIENCES INSTITUTE, 1997 ANNUAL MEETING, PROCEEDINGS, VOLS 1-3, 1997, : 1299 - 1301
- [38] Joint choice for delivery pattern, service type and time slot of consumers' last mile delivery Jisuanji Jicheng Zhizao Xitong/Computer Integrated Manufacturing Systems, CIMS, 2020, 26 (07): : 1998 - 2006
- [39] REAL-TIME SERVICE ENCOUNTERS AND CUSTOMER SATISFACTION: ONLINE MONITORING OF CORE SERVICE DELIVERY PROCEEDINGS OF THE 2009 ACADEMY OF MARKETING SCIENCE (AMS) ANNUAL CONFERENCE, 2015, : 44 - 48