Identifying Knowledge Management Process of Indonesian Government Human Capital Management using Analytical Hierarchy Process and Pearson Correlation Analysis

Knowledge management (KM) as set of activities to create organizational competitive advantages which is enhanced organizational objectives through innovation and organizational services using organizational knowledge. These activities of KM are well known as KM process that consists of discovering, capturing, sharing and application process. This research determines KM process in Indonesian government human capital management that organized with three government institution. Survey is conducted by distributing questionnaire in three government ministries (MENPAN, LAN, BKN). Analytical hierarchy process and Pearson correlation analysis are used for data analysis. Result of this study shown that all process and sub process are important, verifying and validating KM process was conducted by expert judgment. The KM process proposed using Pearson Correlation analysis was appointed as KM process for government human capital management. Current knowledge management process represents in some sub processes such as socialization, externalization, and routines. While, future knowledge management sub process which should be enhanced are combination, internalization, socialization and routines. (C) 2015 The Authors. Published by Elsevier B.V.