Evaluating perceived and estimated data quality for Web 2.0 applications: a gap analysis

被引：4
|
作者：
Han, Wen-Ming [1 ]
机构：
[1] Takming Univ Sci & Technol, Dept Informat Management, 56,Sec 1,Huanshan Rd, Taipei, Taiwan
来源：
SOFTWARE QUALITY JOURNAL | 2018年 / 26卷 / 02期
关键词：
Software quality; Data quality gap; Software quality management; ISO/IEC; 25012; SQuaRE; IMPORTANCE-PERFORMANCE ANALYSIS; SOFTWARE QUALITY; MODEL; PERCEPTIONS; INDUSTRY;
D O I：
10.1007/s11219-017-9365-7
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
To increase user satisfaction and enhance a positive image, the quality of software needs to be continuously improved. This study empirically investigates the importance of 15 quality characteristics and evaluates how well the Web 2.0 applications perform on those characteristics from a data quality perspective. Based on questionnaire responses from 279 participants and the results of importance-performance analysis, the performance of all data quality characteristics was found to be below the end user expectation. Confidentiality showed the greatest discrepancy between importance and performance.
引用
收藏
页码：367 / 383
页数：17
相关论文
共 50 条
  • [31] Developing Web Applications with Awareness of Data Quality Elements – DQAWA
    C. Guerra-García
    H. Pérez González
    M. Ramírez-Torres
    Reyes Juárez-Ramírez
    Programming and Computer Software, 2020, 46 : 548 - 560
  • [32] Developing Web Applications with Awareness of Data Quality Elements - DQAWA
    Guerra-Garcia, C.
    Gonzalez, H. Perez
    Ramirez-Torres, M.
    Juarez-Ramirez, Reyes
    PROGRAMMING AND COMPUTER SOFTWARE, 2020, 46 (08) : 548 - 560
  • [33] Relationships Analysis between Quality Factors for Web Applications
    Zulzalil, Hazura
    Zain, Zuhaira Muhammad
    Ghani, Abdul Azim Abd
    Selamat, Mohd Hasan
    Mahmod, Ramlan
    INTERNATIONAL SYMPOSIUM OF INFORMATION TECHNOLOGY 2008, VOLS 1-4, PROCEEDINGS: COGNITIVE INFORMATICS: BRIDGING NATURAL AND ARTIFICIAL KNOWLEDGE, 2008, : 1567 - +
  • [34] Evaluating a functional size measurement method for web applications: An empirical analysis
    Abrahao, S
    Poels, G
    Pastor, O
    10TH INTERNATIONAL SYMPOSIUM ON SOFTWARE METRICS, PROCEEDINGS, 2004, : 358 - 369
  • [35] GAP ANALYSIS BETWEEN PERCEIVED AND EXPECTED OF SERVICE QUALITY IN GREEK TERTIARY EDUCATION
    Anastasiadou, S.
    EDULEARN18: 10TH INTERNATIONAL CONFERENCE ON EDUCATION AND NEW LEARNING TECHNOLOGIES, 2018, : 8373 - 8382
  • [36] The formal description of the quality data published on the Web: analysis of the Data Quality Vocabulary (DQV)
    Jesus, Ananda Fernanda de
    Segundo, Jose Eduardo Santarem
    EM QUESTAO, 2023, 29
  • [37] Evaluating Airline Service Quality by Data Envelopment Analysis
    Higgins, Kevin M.
    Lawphongpanich, Siriphong
    Mahoney, John F.
    Yin, Yafeng
    TRANSPORTATION RESEARCH RECORD, 2008, (2052) : 1 - 8
  • [38] Evaluating plan quality using data envelopment analysis
    Simpson, J.
    Lin, K. M.
    Raith, A.
    Ehrgott, M.
    Sasso, G.
    RADIOTHERAPY AND ONCOLOGY, 2014, 111 : S155 - S155
  • [39] A guide to evaluating linkage quality for the analysis of linked data
    Harron, Katie L.
    Doidge, James C.
    Knight, Hannah E.
    Gilbert, Ruth E.
    Goldstein, Harvey
    Cromwell, David A.
    van der Meulen, Jan H.
    INTERNATIONAL JOURNAL OF EPIDEMIOLOGY, 2017, 46 (05) : 1699 - 1710
  • [40] Advancing interoperability of geospatial data provenance on the web: Gap analysis and strategies
    Jiang, Liangcun
    Yue, Peng
    Kuhn, Werner
    Zhang, Chenxiao
    Yu, Changhui
    Guo, Xia
    COMPUTERS & GEOSCIENCES, 2018, 117 : 21 - 31
12345