The impact of work-family programs on work-family facilitation and role performance: the dual moderating effect of gender

This study investigates the influence of work-family programs on employee role performance and suggests that work-family facilitation mediates this relationship. The study then broadens to consider whether gender has an influence on the relationship. The results show that work-family programs benefit employee role performance by improving work-family facilitation. Moreover, the way in which work-family programs benefit role performance varies with employees' gender - that is, the relationship among work-family programs, work-family facilitation and role performance is stronger for female employees. The findings support the effectiveness of work-family programs and highlight the importance for management to make them accessible to all employees for greater competitiveness. The study makes suggestions for future research and discusses implications for practice.