Alignment of Management by Processes and Quality Tools and Lean to Reduce Unfilled Orders of Fabrics for Export: A Case Study

被引：1
|
作者：
Bardales, Z. [1 ]
Tito, P. [1 ]
Maradiegue, F. [1 ]
Raymundo-Ibanez, Carlos [1 ]
Rivera, Luis [2 ]
机构：
[1] Univ Peruana Ciencias Aplicadas UPC, Ingn Ind, Lima 15023, Peru
[2] Univ Rey Juan Carlos, Escuela Super Ingn Informat, Mostoles 28933, Spain
来源：
INTELLIGENT HUMAN SYSTEMS INTEGRATION 2020 | 2020年 / 1131卷
关键词：
BPM; TQM; Textile; Industry; Dry cleaner;
D O I：
10.1007/978-3-030-39512-4_102
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
The problem of non-conforming production has been identified in the dry-cleaning area of a company dedicated to the manufacture of fabrics. The alignment of concepts of Business Process Management (BPM) and total quality control (TQM) is applied in order to reduce the problem of non-fulfillment of orders by eliminating activities that do not generate value. The implemented is simulated, using Bizagi, macros and minitab. A higher score was achieved in the 5S audit at the end of the implementation, reduction of times and failures, both in the measurement for the supply and in the occurrence of machine failures due to the lack of preventive maintenance.
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页码：660 / 666
页数：7
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