共 50 条
- [32] Improvement A Quality Oriented Model for Customer Relationship Management: A Case Study for Shipment Industry in Turkey [J]. 5TH INTERNATIONAL CONFERENCE ON LEADERSHIP, TECHNOLOGY, INNOVATION AND BUSINESS MANAGEMENT 2015, ICLTIBM 2015, 2016, 229 : 346 - 353
- [33] An empirical study of customer loyalty of the telecommunication industry in China [J]. Seventh International Conference on Electronic Commerce, Vols 1 and 2, Selected Proceedings, 2005, : 335 - 342
- [34] The study of mobile customer relationship management and loyalty [J]. 2006 INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT, VOLS 1 AND 2, PROCEEDINGS, 2006, : 67 - 72
- [35] The Study on Model of Enterprise Customer Relationship Management [J]. PROCEEDINGS OF THE 2016 6TH INTERNATIONAL CONFERENCE ON MANAGEMENT, EDUCATION, INFORMATION AND CONTROL (MEICI 2016), 2016, 135 : 683 - 687
- [38] Customer relationship management of the information education services industry in Taiwan: Attributes, benefits and relationship [J]. SERVICE INDUSTRIES JOURNAL, 2007, 27 (1-2): : 29 - 46
- [39] Research of automobile brand management and customer satisfaction [J]. PROCEEDINGS OF THE 1ST INTERNATIONAL CONFERENCE ON PRODUCT INNOVATION MANAGEMENT, 2006, : 65 - 70
- [40] Application of Relationship Marketing in Customer Management of Travel Agency in China [J]. EDUCATION AND MANAGEMENT, 2011, 210 : 400 - 406