THE INFLUENCE OF QUALITY MANAGEMENT TO THE BUSINESS PERFORMANCE

被引:0
|
作者
Suchanek, Petr [1 ]
机构
[1] Vysoka Skola Obchodni & Hotelova, Brno, Czech Republic
关键词
quality; performance; quality management;
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
Subject of this paper is to analyze the impact of quality management on performance of enterprises in the area of tourism and other industries mainly in the manufacturing industry in the Czech Republic. The aim of this article is to find factors in enterprises quality management that affect their performance, without differentiation of industry. The research was conducted through a questionnaire, which was evaluated by means of cross comparison including relevant tests of reliability. The outcome of this paper is a set of factors of quality management, which affect the business performance.
引用
收藏
页码:155 / 161
页数:7
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