Integrated service management with OSS/J

Integrated service management is a mandatory prerequisite for communication service providers (CSPs) to successfully deploy and operate a competitive portfolio of customer services. Unfortunately, missing open and standardised integration approaches led to proprietary solutions which were expensive in terms of capital and operational expenditures. With the advent of TMF's NGOSS and OSS/J Initiative, CSPs have now the opportunity to migrate smoothly towards a standardised integrated service management solution. This paper discusses the technological aspects of the combined NGOSS-OSS/J approach in more detail.